The Chief Minister today chaired the first meeting with the TTD Specified Authority at his residence. Dr Rosaish said the serenity, sanctity, credibility and popularity of the world famous Tirumala temple should be sustained and improved further. The Chief Minister said that main issues like speeding up of darshan for common devotees, their accommodation, neatness at the temple, all surrounding areas and township should be vastly improved. Dr Rosaiah directed the Authority that meddling of middlemen should be stopped once for all and all malpractices should be eliminated.

Dr Rosaiah said that this is an opportunity for the Specified Authority to improve the functioning of all systems in Tirumala. He told them that they should initiate a concrete plan of action to bring in a turn-around by improving the facilities for the devotees.

The Chairman of the Specified Authority, J Satynarayana explained to the Chief Minister some of the ideas and proposals under discussion and the final action plan will be submitted to the government for approval at the earliest.

As far as Essential Improvements are concerned it has been segregated into three parts-- Immediate, Medium Term and Long Term. The proposals are:   Immediate ---Optimize time for Dharma Darshan; Streamline rules for issuing VIP Passes and Automate allocation/sale of Arjita Seva tickets. Medium Term-- Re-introduce Sudarshan for Dharma Darshan; Review algorithms for Laghu & Mahalaghu Darshan and improve Serenity in Sanctum sanctorum. Long Term: Forecast pilgrim traffic for 10/20/30 years and introduce pilgrim amenities accordingly.

Proposals for Essential Improvements include Streamlining  rules for allocation of accommodation - Automate allocation, billing, collection and improve quality of maintenance. Balance & Optimize uphill/downhill accommodation; Forecast accommodation demand-supply & Build for 10/20/30 years and prepare & implement Master plan for Tirumala - residential zones/service zones/ institutional zones. Improve sanitation in pressure points like free accommodation, Kalyana Katta, Pilgrim Centres; Ban use of plastics in shops, temples; sanitize Pilgrim Walkways - minimum vendor presence in both walkways, Enforce standards of hygiene in Tonsure, making of Laddu & Prasadams, and at  Nityannadanam etc.

Proposals also include scientific disposal of waste - organic/synthetic; restriction on number of vehicles on Tirumala and Enforcement teams, penalties for littering, Intensify Information, Education and Communication (IEC) targeting Pilgrim Awareness: Information on Temple, Facilities, Responsibilities. Establish Pilgrim Facilitation Centres: With environment to enrich spiritual experience and near Railway station, Bus stations etc. Create Meditation Centres/ Rest places---Enroute both the uphill walkways. Re-design Q complexes: to maximize the view of the temple. Create Vehicle-free zone around the temple: Expand/Create parking lots before Tirumala check-post.

Introduction of Sree-Seva: One-stop-shop for all pilgrim services; single interface for all pilgrim needs - 'Any counter-any service'; to serve illiterate population and also Modern, Pilgrim Service Centres in Tirumala, Tirupati, District Headquarters in Andhra Pradesh, Tamil Nadu, Karnataka and Major Cities. Services that can be packaged in Sree-Seva: Reservation of  accommodation - advance & current; Reservation of Seva, Sudarshan Services; VIP requests for accommodation, darshan, seva; Integration/packaging with railways, airlines, APSRTC; Travel Advisory including projected wait-time for Darshan and Grievance redressal system.

Establish Sree-Seva Towers in Tirumala: Ground Floor-100 counters, all counters-all services; 1st Floor-space for future expansion, data centre; 2nd Floor---Call Centre with toll-free number 111; 3rd Floor-Technical Staff & BPO and 4th Floor-Administrative staff, PPP Space. Also Plan Disaster Recovery Centre at Hyderabad.

The proposal is to Establish 50 Sree-Seva Centres all over Tirumala, Tirupati, and at District Headquarter in Andhra Pradesh and other major cities in India.